SOUTH Gippsland Water is pleased to announce the successful resolution of the recent Boil Water Advisory in Poowong-Loch-Nyora.  

It is recommended that customers flush internal taps for two minutes to draw fresh water into their internal plumbing. 

Managing Director, Robert Murphy, extends his sincerest appreciation to all customers in Poowong, Loch and Nyora for their patience and cooperation, as well as all individuals at South Gippsland Water and in the wider community who played a vital role in managing and overcoming this challenge. 

“Over the past week and a bit, our dedicated teams worked tirelessly, demonstrating an extraordinary level of commitment. We would like to express our gratitude to everyone who contributed, sacrificing weekends and evenings, and putting in extra hours to address the issue as promptly as possible. 

“I would also like to acknowledge and express my appreciation for O’Neills Bulk Tanker Services for the water tankers, Melbourne VMS Hire for signage and Colemans Ice Leongatha for bottled water. 

“Ultimately, my biggest thanks go to our customers in Poowong, Loch and Nyora. Your quick response and acceptance are greatly appreciated. It was heartwarming to see the community come together and to help each other out – especially those who reached out to neighbours, friends and family to check that they had received the messages and were okay,” Mr Murphy said.  

South Gippsland Water remains devoted to maintaining the highest standards of water quality. We have successfully resolved the situation in consultation with the Department of Health. 

As part of our commitment to service excellence, the lifting of the Boil Water Advisory will trigger a $10,000 community grant under our Guaranteed Service Levels. More information will be shared over the coming weeks. 

If you have any further questions, call our service centre on 1300 851 636 or email us sgwater@sgwater.com.au