Have a say on future of Australia Post

AUSTRALIA Post has welcomed the Federal Government’s decision to launch a discussion paper and undertake community consultation on the modernisation of postal services.

Under the consultation, all Australians will have an opportunity to provide their views on how Australia Post operates and services its customers and the community. 

The consultation comes as more consumers embrace online rather than over-the-counter services and the use of letters continues to rapidly decline.

Over the past three financial years Australia Post has invested more than $1 billion to meet the changing service needs of the community. 

Despite these investments, the losses in Australia Post’s Letter’s business continue to undermine the long-term viability of the business. Letter volumes have decreased by two thirds since 2008, while delivery costs have increased significantly.

In FY22, Australia Post delivered 3.1 billion fewer letters than in FY08 and it is forecast that Australian households will receive less than one letter per week by the end of the decade.